Recovery quotes. Your options, clearly.
Start with your journey, then compare complete prices and arrival estimates from available independent drivers.
Where does your vehicle need to go?
Choose both locations to continue in the Quartz customer app.
Start with both ends of the route.
Enter the pickup and drop-off locations. Continue to the customer app to confirm the vehicle and the recovery details.
Explore your options
More than a registration
Confirm the vehicle, then tell drivers whether it starts, rolls and steers.
Keys and access
Mention missing keys, restricted entrances and anything that could affect loading.
Passenger arrangements
Request one or two passengers, including yourself. Check each quote’s allowance.
The right information
Accurate details help independent drivers assess the equipment and journey.
Add the details behind the journey.
Explain whether the vehicle starts, drives, rolls and steers. Include keys and access information that affects collection.
Explore your options
More than a registration
Confirm the vehicle, then tell drivers whether it starts, rolls and steers.
Keys and access
Mention missing keys, restricted entrances and anything that could affect loading.
Compare more than a price.
Review the complete amount, arrival estimate, driver note and passenger allowance. Select an example to see the details change.
Explore your options- Estimated arrival
- 25–35 min
- Passenger allowance
- 2 passengers
“I can help with a vehicle that rolls and steers. Please keep the keys with you.”
A complete price
Compare the total shown for your described recovery, not an advertised starting price.
Estimated, not guaranteed
Arrival estimates depend on traffic, distance and the recovery requirements.
Travelling too? Check the allowance.
Request one or two passengers, including yourself. Each driver’s quote can allow zero, one or two; a mismatch is shown for you to consider.
Explore your optionsCheck the seats
Quotes can allow zero, one or two passengers. Older quotes may not specify an allowance.
Your choice
A passenger mismatch is information to consider, not a hidden restriction on seeing a quote.
Understand what you’re choosing.
Estimates are not arrival guarantees. Check the details and the applicable terms before accepting and paying for a recovery.
Explore your options- Collection
- Richmond, London
- Destination
- Kingston upon Thames
- Passengers
- 2 allowed in this example
- Payment
- Simulated, not charged
Read the driver’s note
Check details that may affect collection or the journey.
Keep the request accurate
Changes may need to be discussed before a recovery can proceed.
Choose deliberately
You decide whether the quoted service meets your needs.
Need clarification?
Use the support route if a booking or payment detail is unclear.
Ready when you’ve decided.
Continue through the normal booking and payment journey. Once confirmed, open your recovery to see the next steps.
Explore your optionsKnow the next step
Follow collection, loading, transport and delivery in your recovery.
Keep context together
Your journey details and driver messages remain connected to the booking.
Clear details.
A considered decision.
Vehicle condition, collection access and the receiving location all help a driver understand your request.
How Quartz worksYour options.
Without the guesswork.
Compare the available quotes. Check the whole price, arrival estimate and passenger allowance before you book.
Compare recovery optionsBefore you
get started.
Who carries out the recovery?
Quartz is a marketplace connecting customers with independent recovery drivers. The driver carries out the recovery; suitable options depend on the vehicle, route, access and availability.
Can passengers travel with the vehicle?
Request one or two passengers, including the customer. Check each quote’s stated allowance and confirm arrangements with the driver. Passenger travel depends on lawful seating, insurance and safe conditions; an unspecified allowance is not a promise of a seat.
Are prices and arrival times on this page live?
No. Interface demonstrations, prices, messages and journey states are illustrative. Request your own recovery in the customer app to see available quotes. Arrival estimates are not guarantees.
Where can I get help with an existing booking?
Open the customer app with the account used to book and find your recovery. Use its driver and support contact options, keeping the recovery reference available.
Your next move.
Start with Quartz.
Independent recovery drivers. Options depend on your request and availability.