Long-distance recovery. One clear journey.
From collection to your chosen destination, give drivers the full route and compare recovery options for the journey.
Plan from the collection point.
An accurate starting point, vehicle details and access notes give independent drivers a useful picture of the work.
Explore your options
- Starts and drives
- No
- Rolls / steers
- Yes
- Keys
- With Maya
- Loading access
- Driveway; confirm space
- Accurate pin and address
- Vehicle details confirmed
- Collection access explained
More than a registration
Confirm the vehicle, then tell drivers whether it starts, rolls and steers.
Keys and access
Mention missing keys, restricted entrances and anything that could affect loading.
Passenger arrangements
Request one or two passengers, including yourself. Check each quote’s allowance.
The right information
Accurate details help independent drivers assess the equipment and journey.
Know where the journey ends.
Choose the intended destination and confirm that a garage or recipient will be ready to receive the vehicle.
Explore your options
Agree the destination
Make sure the garage or recipient can accept the vehicle.
Prepare for collection
Keep keys and relevant access information ready to share with the driver.
The vehicle matters for every mile.
The route is only part of the quote. Vehicle weight, condition, keys and loading access help a driver assess what is involved.
Explore your optionsMore than a registration
Confirm the vehicle, then tell drivers whether it starts, rolls and steers.
Keys and access
Mention missing keys, restricted entrances and anything that could affect loading.
Compare the complete journey.
Review a quote for the complete route, including the vehicle requirements and passenger arrangements. Time to pickup is different from the journey duration.
Explore your options- Collection
- Richmond, London
- Destination
- Birmingham
- Passengers
- 2 allowed in this example
- Payment
- Confirmed in customer app
Time to pickup is different from the journey duration.
0, 1, 2 or not specified on a legacy quote. Do not assume seats.
A complete price
Compare the total shown for your described recovery, not an advertised starting price.
Estimated, not guaranteed
Arrival estimates depend on traffic, distance and the recovery requirements.
Follow progress along the way.
Keep the collection, transport and delivery stages together. Location updates depend on connectivity and may not always be immediate.
Explore your optionsKnow the next step
Follow collection, loading, transport and delivery in your recovery.
Keep context together
Your journey details and driver messages remain connected to the booking.
Updates need a connection
Location and status can be delayed when a device loses connectivity.
A human path
If something is unclear, contact the driver or use the support route in your booking.
Make delivery a clear next step.
Check the receiving location and contact arrangements before collection. Keep the recovery reference available if you need help afterwards.
Explore your options- Recipient
- Receiving garage
- Access
- Confirm before collection
- Keys
- Agree handover arrangements
- Destination confirmed: Birmingham
- Receiving garage can accept the vehicle
- Key and access arrangements agreed
- Recovery reference retained
- Reference
- QR-DEMO-2401
- Scenario
- Synthetic long-distance variant
Agree the destination
Make sure the garage or recipient can accept the vehicle.
Prepare for collection
Keep keys and relevant access information ready to share with the driver.
Clear details.
A considered decision.
Vehicle condition, collection access and the receiving location all help a driver understand your request.
How Quartz worksYour options.
Without the guesswork.
Compare the available quotes. Check the whole price, arrival estimate and passenger allowance before you book.
Compare recovery optionsBefore you
get started.
Who carries out the recovery?
Quartz is a marketplace connecting customers with independent recovery drivers. The driver carries out the recovery; suitable options depend on the vehicle, route, access and availability.
Can passengers travel with the vehicle?
Request one or two passengers, including the customer. Check each quote’s stated allowance and confirm arrangements with the driver. Passenger travel depends on lawful seating, insurance and safe conditions; an unspecified allowance is not a promise of a seat.
Are prices and arrival times on this page live?
No. Interface demonstrations, prices, messages and journey states are illustrative. Request your own recovery in the customer app to see available quotes. Arrival estimates are not guarantees.
Where can I get help with an existing booking?
Open the customer app with the account used to book and find your recovery. Use its driver and support contact options, keeping the recovery reference available.
Your next move.
Start with Quartz.
Independent recovery drivers. Options depend on your request and availability.