Your vehicle. Your recovery options.
When you can’t drive it there, arrange the recovery that fits. Compare available independent drivers and book online.
Every vehicle has its details.
Start with the right vehicle and explain what it can and can’t do. A registration alone does not describe a recovery.
Explore your optionsMore than a registration
Confirm the vehicle, then tell drivers whether it starts, rolls and steers.
Keys and access
Mention missing keys, restricted entrances and anything that could affect loading.
Passenger arrangements
Request one or two passengers, including yourself. Check each quote’s allowance.
The right information
Accurate details help independent drivers assess the equipment and journey.
Make the journey easy to understand.
Set an accurate collection point and destination. Add access details and let drivers know whether anyone needs to travel.
Explore your options
- Vehicle
- BMW 318I SE
- Starts and drives
- No
- Keys
- Available
- Passengers requested
- 2, including Maya
More than a registration
Confirm the vehicle, then tell drivers whether it starts, rolls and steers.
Keys and access
Mention missing keys, restricted entrances and anything that could affect loading.
Passenger arrangements
Request one or two passengers, including yourself. Check each quote’s allowance.
The right information
Accurate details help independent drivers assess the equipment and journey.
Find a quote that fits your recovery.
Available prices, arrival estimates and passenger allowances help you compare the whole service before deciding.
Explore your optionsA complete price
Compare the total shown for your described recovery, not an advertised starting price.
Estimated, not guaranteed
Arrival estimates depend on traffic, distance and the recovery requirements.
Book it. Follow it through.
Confirm the selected quote in the customer app, then keep the recovery, driver communication and next steps together.
Explore your options
- Booked
- 2Driver travelling
- 3Collection
- 4Delivery
Agree the destination
Make sure the garage or recipient can accept the vehicle.
Prepare for collection
Keep keys and relevant access information ready to share with the driver.
Clear details.
A considered decision.
Vehicle condition, collection access and the receiving location all help a driver understand your request.
How Quartz worksYour options.
Without the guesswork.
Compare the available quotes. Check the whole price, arrival estimate and passenger allowance before you book.
Compare recovery optionsBefore you
get started.
Who carries out the recovery?
Quartz is a marketplace connecting customers with independent recovery drivers. The driver carries out the recovery; suitable options depend on the vehicle, route, access and availability.
Can passengers travel with the vehicle?
Request one or two passengers, including the customer. Check each quote’s stated allowance and confirm arrangements with the driver. Passenger travel depends on lawful seating, insurance and safe conditions; an unspecified allowance is not a promise of a seat.
Are prices and arrival times on this page live?
No. Interface demonstrations, prices, messages and journey states are illustrative. Request your own recovery in the customer app to see available quotes. Arrival estimates are not guarantees.
Where can I get help with an existing booking?
Open the customer app with the account used to book and find your recovery. Use its driver and support contact options, keeping the recovery reference available.
Your next move.
Start with Quartz.
Independent recovery drivers. Options depend on your request and availability.
