How to compare recovery quotes beyond the headline price.

Compare quotes for the same job

A useful comparison starts with consistent information. Make sure your pickup, destination and vehicle details describe the job you actually need. Different assumptions can lead to different prices.

Tell drivers about vehicle condition and access restrictions early. Loading a vehicle with a particular fault or collecting it from a restricted location may require a different approach.

Read the price alongside the details

Review the complete price shown for the quote and check what the booking covers before paying. If a detail is unclear, clarify it before committing rather than assuming it is included.

Distance is only one part of a recovery. Vehicle size and condition, location, access and the equipment needed can also affect the quote.

• ✓Correct pickup and destination
• ✓Accurate vehicle condition and access details
• ✓Any requirements discussed and understood

Treat arrival times as estimates

An arrival estimate can help you choose between available options, but it is not a guarantee. Traffic, the driver’s current work and conditions at the pickup can affect timing.

Choose an option that suits the recovery as a whole. The shortest estimate or lowest price is not useful if important vehicle or access requirements have not been understood.

Review before you book

Check the journey details and available quote in the app, then follow the booking and payment steps. Keep the booking reference for future questions.

Read the customer terms, including cancellation conditions. Do not assume you can change the route or cancel without consequences after a booking is made. If plans change, use the platform or contact support for help with the specific booking.